PRIVACY POLICY

Who We Are

GQ Fabrication is a locally owned and operated fabrication business based in Pueblo West, Colorado. We specialize in custom window well covers for homeowners throughout Southern Colorado. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

When you request a quote or contact us through our website, we collect the following information:

• Your full name
• Phone number
• Email address
• City or location
• Number of window wells
• Project details (optional)

How We Use Your Information

We use the information you provide solely for the following purposes:

• To respond to your quote request or inquiry
• To schedule on-site measurements
• To provide pricing and project estimates
• To communicate about your window well cover project
• To follow up on completed installations if needed

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Form Submission & Email Delivery

Quote requests submitted through our contact form are delivered to us via Formspree, a third-party form processing service. Formspree transmits your information securely to our business email address (gqfabricationco@gmail.com). Formspree's privacy practices are governed by their own privacy policy. Once we receive your information, it is stored in our email system and may be saved to our local business records.

Data Retention

We retain your contact information and project details for as long as necessary to fulfill your request and provide customer service. This typically includes:

• Active inquiries: Retained until the project is completed or declined
• Completed projects: Retained for up to 3 years for warranty and service records
• Declined or inactive inquiries: Retained for up to 1 year, then deleted

You may request deletion of your information at any time by contacting us.

Data Security

We take reasonable precautions to protect your information from unauthorized access, loss, or misuse. Our website uses HTTPS encryption, and form submissions are transmitted securely. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Website Analytics

Our website does not currently use analytics tracking or cookies to collect browsing behavior data. If this changes in the future, we will update this policy and provide notice.

Your Rights

You have the right to:

• Request a copy of the personal information we have about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of future communications

Children's Privacy

Our services are intended for homeowners and adults. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.